Putting Together a Great User Manual

Putting Together a Great User ManualBy Jeff McRitchieA having a great user manual for your product makes your company look good, and can save money by reducing support calls. Here are a few tips for creating a fun, user-friendly product manual. 1. Use Dead Trees. Or at least recycled ones. While a lot of companies out there are deciding to go with online-only manuals (usually in PDF form), it is worth the extra effort and cost to go to the trouble of giving your customers a hard copy. Yes, you

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